Privacy Policy
1. Data Controller
The data controller for this website is Okavango Exploration Safaris, with registered address at Plot 248, Maun, Botswana, and contact email okavangoexplorationsafaris@gmail.com.
2. Data We Collect and Purpose
Through the contact form, we collect: first name, last name, email address, message, and (optionally) travel dates. We use this data exclusively to respond to your enquiry and, if a commercial relationship arises, to manage the communication derived from it. We do not use your data for advertising, profiling, or automated decision-making.
3. Legal Basis
The legal basis is your consent, given by voluntarily submitting the contact form (Art. 6.1.a GDPR). For data processed in a subsequent contractual relationship, the basis is the performance of that contract (Art. 6.1.b GDPR). For users in Botswana, processing is also based on consent under the Data Protection Act 2024.
4. Data Retention
We retain your email address for the time necessary to respond to your enquiry and, subsequently, for legally required periods. If no commercial relationship arises, data is deleted within a maximum of 12 months.
5. Recipients and International Transfers
Data is hosted on servers located in Argentina, owned by DonWeb (Dattatec.com SRL), acting as Data Processor. The European Commission recognises Argentina as a country with an adequate level of data protection, so transfers from the EU are considered secure. We do not share your data with third parties for commercial purposes.
6. Your Rights
You may exercise your rights of access, rectification, erasure, objection, restriction, and portability by emailing okavangoexplorationsafaris@gmail.com. You also have the right to lodge a complaint with the competent data protection authority (in the EU, your national authority; in Botswana, the Information and Data Protection Commission).
7. Security
We have implemented appropriate technical and organisational measures, including encrypted connections (HTTPS) and web security headers (HSTS, CSP, X-Frame-Options, among others).
8. Changes to This Policy
We reserve the right to modify this Privacy Policy. We will notify you of any significant changes through this page.